Frequently asked questions

Q: Which POS software should I use in Cameroon?

For a shop or business that collects Mobile Money (MTN MoMo, Orange Money), choose software that connects till, clients and invoices — not just a terminal. Sabi MyBusiness starts free, works offline on the till and includes sabiPAY for collections in Cameroon.

Q: Is Sabi MyBusiness really free?

Yes. The Sabi Discovery plan is free for life for up to 15 user accounts. Sabi earns a commission only when you collect via sabiPAY (3.5% on Discovery, Solide and Patron; 2.5% on Empire). Mobile Money withdrawals cost 1.5% on Discovery and are free from Sabi Solide onward.

Q: How do I collect Mobile Money in my shop?

With sabiPAY: enter the amount and customer number, they receive the request on their phone, confirm with their PIN, and the collection appears in Sabi. No terminal to buy, 0 XAF fixed fee to receive.

Q: Does Sabi work without internet?

The POS till is built to sell offline: sales sync when connectivity returns without duplicates. Business flows designed for offline follow the same logic.

Q: Can I run a services business without stock or a till?

Yes. The Services profile enables missions, tasks, time tracking, quotes and invoices without requiring stock or a till. You then turn on only the modules you need.

Q: What is the difference between Sabi and Excel for running my business?

Excel stays free and flexible, but it does not automatically connect clients, WhatsApp messages, Mobile Money collections and follow-ups. Sabi avoids retyping and tracks the file from first contact to payment.

Q: Are Mobile Money withdrawals free on Sabi?

On Sabi Discovery, each withdrawal costs 1.5%. From Sabi Solide, Patron or Empire, withdrawals to Mobile Money are free on Sabi’s side.

Q: Do I own my data?

Yes. Your data is exportable at any time. You can request deletion in line with the privacy policy.

Q: Does Sabi replace an ERP like Odoo?

Sabi covers the SME core (clients, sales, payments, team, progressive modules). A full ERP remains a better fit for deep customization or highly specialized verticals (TMS, advanced construction). See the transparent comparison at mybusiness.sabi.tools/en/comparatif/.

Q: Can I try Sabi without creating an account?

Yes. The sandbox demo at mybusiness.sabi.tools/demo/ lets you try the till, clients and invoices with sample data — nothing is saved.

Question 1

Which POS software should I use in Cameroon?

Answer

For a shop that collects Mobile Money, choose a tool that connects till, clients and invoices. Sabi MyBusiness starts free, offline till, sabiPAY MTN / Orange built in.

Question 2

Is Sabi MyBusiness really free?

Answer

Yes — Discovery plan free for life (15 accounts max). sabiPAY commission only when you collect. Withdrawals at 1.5% on Discovery, free from Solide.

Question 3

How do I collect Mobile Money in my shop?

Answer

sabiPAY: amount + customer number → request on their phone → PIN on their side → collection visible in Sabi. 0 F fixed fee to receive.

Question 4

Does Sabi work without internet?

Answer

The POS till sells offline; sync when the network returns, without duplicates.

Question 5

Can I run services without stock or a till?

Answer

Yes — Services profile: missions, tasks, time, quotes, invoices. Stock and till stay optional.

Question 6

Sabi vs Excel — what’s the difference?

Answer

Excel does not connect WhatsApp, MoMo and follow-ups to the same file. Sabi avoids retyping from work to payment.

Question 7

Are Mobile Money withdrawals free?

Answer

1.5% on Discovery. Free from Sabi Solide, Patron and Empire. Savings calculator.

Question 8

Do I own my data?

Answer

Yes — export anytime, deletion on request (privacy policy).

Question 9

Does Sabi replace Odoo or a full ERP?

Answer

Sabi covers the Cameroonian SME core. Heavy ERP = better for extreme custom or verticals not yet covered (TMS, advanced construction). See the comparison.

Question 10

Try without signing up?

Answer

Sandbox demo — sample data, nothing is saved.

Everything people ask before signing up.